At Infomate, we are passionate about transformation that is a result of world-class processes and lifelong partnerships that are built on
Simplicity, Excellence and Trust.
Established in 2005 as the country’s first shared services, Infomate is today the premier Business Process Management company in Sri Lanka. Backed by the John Keells Group, Sri Lanka’s preeminent corporate blue-chip valued at USD 2 Billion, Infomate has strong corporate pedigree, financial stability and resources. With a clientele of over 100, inclusive of some of the biggest brand names in the world spanning four continents, we have achieved many firsts and several outstanding accomplishments.
ISO 27001 certification for world-class information security
Rolled out Sri Lanka’s first supplier portal to streamline ‘Procure to Pay’ process
Established the first rural BPO’s in the country
A range of national and CSR awards
Featured in international publications
Represented in major industries and professional bodies
Our expertise range from end-to-end accounting, HR and payroll, data entry, image annotation and diverse back office and admin tasks while our operations are backed by industry-leading platforms such as SAP, Microsoft Dynamics, Oracle, JD Edwards, Xero, Sage and Quickbooks.
Our methodologies in transition, process excellence, documentation, quality, process improvements, managing client communications and SLAs have shown incredible results among all our clients while our highly sophisticated system of managing by metrics and measuring every aspect of performance and delivery is without peer. With infomate you will have access to all the best offerings of the international BPM companies, be it automation and robotics, continuous improvement, lead, six sigma, IT security, COPC and dashboards.
Our strength is in our task force of over 250 talented people working from three modern facilities in the commercial capital of Colombo.
Our commitment to build lifelong partnerships is based on simplicity, excellence and trust. We want to make a difference. In our clients, we want to achieve world-class excellence in every sphere; for our people, we provide unmatched opportunities for development and growth; for our community and country, we want to make a lasting and positive impact.
Our passion to work with integrity, inclusivity and diversity with a focus on our people and the planet, making every interaction a positive one.
Welcome to a transformational future with Infomate.
We believe structure is absolutely key to providing high quality in a steady, stable manner, creating a planned environment that facilitates accountability, responsibility and productivity while minimizing risk
We are dedicated to providing the best possible services to grow your business and to sustain that dedication on the long term.
We hold competence in the highest esteem. We believe that the combination of knowledge and skill is required to effectively carry out a strategy or a task effectively.
The risk of facing a cookie cutter solution is higher with larger organizations. The risk of overshooting capacity is higher with smaller organizations. We fall right in the middle where we’re small enough to provide individual attention and innovative solutions while maintaining the capacity to meet those requirements.
The problems of today are very different from the problems from 10 years ago. Innovation is key in differentiating between brands and maintaining a competitive advantage.
We understand that all relationships are based on trust. Bearing this in mind, we find that working with integrity and honour are values that will help both us, and our clients.
Following the footsteps of John Keells Group
Our bold stance to shared services is derived from our parent company, the John Keells Group which celebrates 150 years in 2020. John Keells Group is Sri Lanka’s largest conglomerate comprising seventy companies across seven industries namely tourism, shipping and logistics, consumer foods, property development, retail, financial services and information technology and manages a business portfolio with a revenue of USD 2 billion.
What started as a tea broking endeavour back in the early 1870s by two Englishmen Edwin and George John, expanded over the years to become a revered name in the commercial landscape of Sri Lanka. Some of the Group’s notable investments were made in the first private port terminal named South Asia Gateway Terminals (SAGT) at a cost of USD 240 million in 1999 while the waterfront Cinnamon Life infrastructure project, an iconic landmark of Colombo.
Over the years, the Group aligned their portfolio with growth sectors of the country and continued to evolve as many of the companies spearheaded their respective industries.
With a history and a brand synonymous with trust and excellence backing our every move, Infomate has become a pioneer in captive shared service in Sri Lanka.
Steering our efforts is a team of leaders that champion the spirit of Infomate from within.
It is with their visionary leadership that we are able to do what we do.
Chief Executive Officer
With a total of 23 years contributing to the growth of the John Keells Group, Jehan Perinpanayagam is a charismatic leader that has directed the vision of Infomate for over 16 years. He was a key figure in establishing the country’s first rural BPO through Infomate as well as a core team member in “Project Excalibur” which is a $3M SAP project that was rolled out across all 70 companies in the John Keells Group.
Head Of Operations
A proficient manager and decision-maker, Ranga is an invaluable pillar of strength to the task force at Infomate. His is a name that resonates with many roles; from Financial Controller to Performance Manager to ERP Implementation Project Manager to Off-shoring Co-Coordinator to Senior BPO Client Manager and Chief Operating Officer. Working with people from all over the world with different backgrounds and work cultures, Ranga developed a commitment to people, their ambitions as well as their personal evolution within their roles in the company.
Head of Operations – HRO & Payroll Services
Infomate divides its focus twofold; outwards to our clients and inwards towards our people. As an organisation that believes in growing the company while empowering our people, our Human Resources Outsource (HRO) project is headed by an individual who believes and carries out a people-centred and action-oriented approach.